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Privacy Policy

This page explains what personal data Norfolk Trades collects, why it is used, and the choices available to users and business owners.

What We Collect

We may collect account details such as username, email address, encrypted password credentials, listing information, review content, report submissions, and technical session data needed to keep the service secure and operational.

How We Use Data

We use personal data to provide account access, publish listings and reviews, manage moderation and abuse reports, send password reset or service emails, and improve the directory.

Legal Basis

Where applicable, data is processed to provide the service you request, to meet legitimate business interests such as security and moderation, and to comply with legal obligations.

Sharing

Public listing and profile information may be visible on the site. Operational data may be processed by service providers used for hosting, storage, email delivery, and payments.

Retention

We keep information for as long as needed to operate the directory, maintain records, resolve disputes, and meet legal or security obligations.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal data. Contact the site operator to make a request.

Contact

For privacy-related requests, use the contact details on the Contact page.